Thursday, September 23, 2010

Ethics In The Workplace

Check out this week's blog post by one of our expert coaching partners.  You can find her details after the blog.




By Flor Glinoga


Why talk about Ethics? Everyone seems to be ethical. They know how to behave at work; and do not steal stuff or harass people or…… but, why do these things happen?

·         Being a little late to work occasionally?
·         Surfing the web when you run out of things to do?
·         Downloading some music to your computer?
·         Installing software that is not approved by the company?
·         Forgetting to handle a couple of tasks you were given?
·         Getting stuck on a problem but not asking for help?

There are a hundred-fold of things that might seem “OK” with a casual glance but which can actually be “Not OK” in the sight of others.

At work, for example, the secret to not getting on the wrong side of your boss is to have a proactive attitude to your job. Even a job that may not be everything you want.

Here are some measures to practice:

1. Be Dependable.

Nothing is going to be as important to your supervisor as your dependability. This may not be so glamorous; but sure is a key to developing a trust relationship with your manager.

Be there, on time, every day. Stay there until the job is done, every day. Finish every task as quickly and completely as you can consistent with doing it right. Become a resource that the employer can depend on.

2. Be Curious.
    
Take an interest in the job, in the company, in the products, and in the markets for your products. Ask for training or advice when you encounter something new.

Get a book and read up on the technologies you are using. Understand your assignment both technically and how it fits into your manager’s goals.


3. Be Realistic.

In every job there are four or five elements of drudgery for every element of interesting work. Accept the need to do the dull, simple stuff as well as the fun stuff.

Remember that like most other new employees; start off with some simple assignments so the employer can see if you are dependable, curious, realistic, and much more.

4. Be Fussy.

Good enough usually isn’t. Try to always do the whole job well, including all the loose ends and “what-ifs”. If it has your name on it, or associated with it, you absolutely want it to be right, complete, and properly executed.

5.  Be Professional.

You are a party to a contract. The employer is paying you and devoting resources to extending your education. In return, you owe it to that employer to put in a full day, every day. Use the Web and Internet as resources for the job when appropriate; don’t use them to kill time or avoid having to do something that isn’t interesting.  See No. 3.

6.  Be Balanced.

It is a job, not your whole life. Work hard at work; but keep your family, friends, significant others, and yourself in balance.

You will do better at work if you exercise every day; you will do better at home if you know you are doing your best at work. Keep your balance.

Here are some more tips when you get across these specific dilemmas:

How do you handle a problem?

Be thoughtful about your activities and you probably will not have a problem. However, if you should make a mistake…

·         Be HONEST; let your supervisor know in a timely way so he or she is not taken by surprise.
·         ANALYZE the problem; why did it happen? What will prevent it from happening again?
·         CORRECT the problem as quickly and completely as possible. Do not sweep it under the rug.


What do you do if you run out of work?

Ask for more work and quickly! Let your supervisor know that you are done with your assignments (but be sure you really, really are done). If the boss is not around, ask someone else if you can help out with anything. Do NOT ‘take a vacation’ at your desk until someone comes along to give you another assignment.

Your supervisor just told you that you made a mistake, or need to improve something, or some other criticism. What do you do?

Do not panic, feedback is a routine part of every job.  It is what you do with the feedback that matters. Rule number one: Listen and learn. Do not get mad, pout, go off in a huff, or exhibit other behavior that would make matters worse.

Feedback is essential to learning, accept it in good humor and set about changing what needs changing. When you think you have the subject of the feedback in the right kind of shape, ask for more feedback to see if the boss agrees.

The job turns out to be dull, repetitive, or in some other way just isn’t what you want to do. What can you do?

First, remember that every job has more routine in it than it has excitement, so evaluate the job across a long enough time frame to be sure you are not being too quick to judge.

Second, do not even think about slacking off “until they give me something interesting to do.” It does not work that way.

The secret to being able to trade in a dull job for a better one is to be the kind of employee that the company wants to keep. That means do a great job at whatever you are asked to do. Then you can negotiate for something else when the time comes!

For no reason that you can identify, you and your supervisor do not get along with each other.

This can be a difficult problem. The protocol in such a case is:

First, discuss your concerns with the supervisor. He or she may have some reasons for what you see as a problematic relationship. Be prepared to accept feedback and act on it. You have nothing to lose by bringing it up with the boss. Do not go over anyone’s head, though, until you take this step.

Second, TELL YOUR COACH or MENTOR that you have a problem so he or she can help.

One Final Thought
A job, like admission to the Company, is an OPPORTUNITY. Make the most of it!

  
Ms. Flor M. Glinoga, a Pyschologist,HR Consultant and People Dynamics' Management. Also a graduate of the Project Management Course, Flor has over twenty five (25) years of professional experience in the design, implementation and evaluation of training programs and organizational development HR Practitioner, and Executive Coach, is Profiles Asia Pacific's Master Trainor. Flor has a B.S. and M.S. in Psychology, and a Masters in Development from the Wharton School of Economics, University of p Pennsylvania. 

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